Privacy Policy

1Role

Bk65 is one of Bangladesh's most trusted online gaming platforms. We believe that protecting our members' personal privacy is one of our most important responsibilities. This privacy policy provides a detailed explanation of how bk65 collects your information, how it is used, where it is stored, and how its security is ensured.

By using the bk65 website or app, you agree to this privacy policy. If you do not agree, please refrain from using our platform. This policy has been prepared with Bangladeshi users in mind.

We follow international best practices in data protection and handle your information with the utmost respect and security. At bk65, your privacy is not a product — it is a promise.

2What Information We Collect

Bk65 collects various types of information to deliver its services. The purpose behind every data collection is always specific and legitimate. We never collect more than what is necessary.

Information Collected at Registration

• Full Name (as per National ID)
• Mobile Number (Mobile Banking or Nagad Registered)
• Email Address
• Date of Birth (for age verification)
• Password (stored in encrypted form)
• Referral Code (if applicable)

Information Collected During Transactions

• Deposit & Withdrawal Amounts and Dates
• Payment Method (last four digits of Mobile Banking/Nagad number)
• Transaction Reference Number
• Balance History

Automatically Collected Information

• IP Address and Approximate Location
• Device Type, Operating System & Browser
• Session Duration & Page Visit History
• Gaming History & Preferences
• Cookie & Local Storage Data

3How Your Information Is Used

Bk65 uses the information it collects solely for specific, legitimate purposes. We use your data to improve your gaming experience — nothing more.

• Account Management: To manage login, session handling, and ensure security.
• Payment Processing: To process deposits and withdrawals securely.
• KYC Verification: To verify identity and prevent money laundering.
• Customer Support: To resolve your complaints and queries.
• Promotions: To send you bonuses and offers tailored to your preferences (with your consent).
• Fraud Prevention: To detect multiple accounts or suspicious activity.
• Legal Obligations: To comply with applicable laws and the requirements of regulatory authorities.
• Platform Improvement: To analyze user experience and improve our services.

4Data Storage & Security

Bk65 follows the highest industry standards to keep your data secure. Our servers are hosted in internationally certified data centers and monitored 24/7.

Security Measures

• SSL 256-bit Encryption: All data transfers are encrypted.
• Password Hashing: Passwords are encrypted using the bcrypt algorithm.
• Two-Factor Authentication (2FA): OTP system for added security.
• Firewall & DDoS Protection: Protection against cyber attacks.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Restricted Access: Only authorized personnel can access sensitive information.

Data Retention Period

• Active account data: retained for as long as the account remains active.
• After account closure: up to 5 years, as required by law.
• Transaction records: 7 years (as required by financial regulatory guidelines).
• Cookie data: 30 days to 1 year, depending on the type of cookie.

5Data Sharing & Third Parties

Bk65 never sells your personal data. However, limited information may be shared with trusted third parties in certain specific circumstances. Below is a clear explanation of when and why such sharing occurs.

When Information Is Shared

• Payment Processors: Minimum information required to process Mobile Banking and Nagad transactions.
• Game Provider: A secure session token is shared to deliver game services.
• Security Partners: For fraud detection purposes.
• Legal Authorities: When required by court order or for the purposes of an investigation.
• Analytics Tools: Anonymous and aggregated data is used for performance analysis.

What We Never Do

• We do not sell your data to third-party advertisers.
• We do not share your data with marketing companies without your consent.
• We do not share your financial details with unnecessary third parties.
• We do not voluntarily share personal data with any government.

6Cookie Policy

Bk65 uses cookies on its website to enhance your experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

Cookie Type

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

7Your Rights

As a bk65 member, you have a number of rights over your own personal information. We respect those rights and are happy to assist with any request.

8Protection of Minors

Bk65 strictly prohibits the use of its platform by anyone under the age of 18. The protection of minors is our highest priority.

• Age is verified at registration and users under 18 are not permitted to create an account.
• If a minor's account is identified, it is immediately closed and all collected data is deleted.
• If a parent or guardian believes their child is using bk65, please contact our support team.
• Bk65 does not intentionally collect personal information from minors.

9Policy Updates

Bk65 reserves the right to update or amend this privacy policy as needed. Members will be notified of any significant changes before they take effect.

• The date of any changes will be clearly displayed at the top of this page and in the update bar.
• For significant changes, you will be notified via your registered mobile number or email.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

10Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please contact our data protection team. We are always ready to help.